AIRPORT-LICENSED · KLIA & KLIA2

Drop the bags.
Keep the holiday.

Trusted left-luggage, wrapping and same-day delivery at Kuala Lumpur International Airport. Two staffed counters, 24/7 monitoring, and a hand-back you can verify by name.

★★★★★  4.9 Google · ★★★★★  4.8 TripAdvisor · Airport-licensed since 2013
Travellers checking luggage at a BaggageSolutions airport counter
18,400+
Bags handled / month
Counter open 24 / 7
Same-day delivery cut-off 2:00 PM
12yrs
Operating at KLIA
1.4M
Bags safely stored
99.98%
Handover accuracy
24/7
Counters, every day
— Services

Eight services, one calm handover.

Whether it's a four-hour layover or a four-week trip up north, we hold, wrap, ship and document your luggage so you don't carry what you don't need to.

01 / STORAGE
Short-term storage

Hourly and daily rates for layovers, day trips into KL, and same-day connections.

02 / STORAGE
Long-term storage

Discounted weekly and monthly rates, climate-aware bays for extended trips and relocations.

BaggageSolutions staff tagging and logging luggage at the counter
Counter intake — stored, tagged, logged.
Secure airport luggage storage aisle with tagged suitcases
Twenty-four hours, every day of the year.
03 / DELIVERY
Same-day delivery

Drop at KLIA, receive at your hotel by evening. Klang Valley coverage, signed handover.

04 / PROTECTION
Wrapping & strapping

Industrial wrap, tamper-evident seal and weight check at the counter — under three minutes.

05 / LOGISTICS
Courier services

Nationwide and international parcel and luggage forwarding with tracked, insured handling.

06 / SUPPORT
Documentation

Customs paperwork, declaration forms and assistance for outbound parcels and oversized items.

07 / SECURITY
24/7 monitoring

CCTV-covered vault, two-step ID handover and per-bag insurance up to RM5,000.

08 / RETAIL
Travel accessories

Locks, tags, weighing, packing cubes and last-minute essentials — at both counters.

Airport luggage wrapping service with protective film and straps
Industrial wrap, tamper-evident seal.
— For the traveller

Sound familiar?

The little airport problems that turn a good trip into a long day. We've built the counter for each one.

— 04:00 LAYOVER
"My flight isn't for six hours."
Store the bag, head into KL, pick it up on the way back. Hourly rates, no minimum.
— OVERSIZED
"It's heavier than 30kg."
No surcharge to store. Wrap, strap and forward by courier if you can't fly it.
— EARLY ARRIVAL
"Hotel check-in is at 3pm."
Send bags to your hotel by evening. Drop at KLIA before 2pm; meet them in the lobby.
— FORGOTTEN
"I think I left it at the airport."
Lost-luggage retrieval, customs forms, and direct courier to your address — same day where possible.
— Why BaggageSolutions

Twelve years at the same terminal. The bag comes back.

We are an airport-licensed operator, not a corner shop. Every bag is logged, tagged, monitored and only released against ID — by staff trained on the same SOPs every day for over a decade.

Airport-licensed
Malaysia Airports concession, audited annually.
Per-bag insurance
Up to RM5,000 declared value, claim within 7 days.
CCTV vault
Continuous monitoring, segregated wet/dry zones.
Two-step handover
Ticket plus photo ID. No exceptions.
Uniformed BaggageSolutions staff verifying a luggage handover
Counter staff
Uniformed. ID-checked. Trained on the same SOPs since 2013.
Insurance
Up to RM5,000
Licensed
Since 2013
— Process

How it works.

From counter to hand-back, the same four steps every time. No app required.

STEP 01
Walk up to the counter.

L1-8 or L2-136 at Gateway @ KLIA2. No appointment, no queue ticket — average wait under two minutes.

STEP 02
Weigh, tag, log.

Each bag photographed, weighed and assigned a unique code. Insurance declared up to RM5,000.

STEP 03
We hold, ship or wrap.

Store at the counter, courier to your hotel, or wrap and load for your next flight — your call.

STEP 04
Show ID, take the bag.

Two-step verification at handover — receipt and photo ID. We log the release with timestamp.

— Pricing preview

Honest rates. No surcharges on weight.

Per-bag, per-day, posted at the counter. Sample rates below — final rate confirmed at drop-off, no hidden fees.

Hourly
RM 8
per bag · per hour
  • Layover, day-trip, transit
  • Up to 4 hrs minimum
  • Any size, any weight
Weekly
RM 140
per bag · 7 days
  • 20% saving vs. daily
  • Climate-aware storage
  • Monthly tier from RM480
Delivery
RM 80
from · Klang Valley
  • Drop by 2pm, in by 8pm
  • Signed handover
  • Nationwide courier available

Rates indicative. Final price confirmed at counter; oversized & special items quoted separately.

See full price list ↗
— Spotlight

Drop at KLIA by 2:00 PM.
In your hotel lobby by 8.

Same-day delivery across Klang Valley with signed handover and live tracking. Nationwide courier available next-day. Skip the extra cab, skip the wait at check-in.

BaggageSolutions courier delivering tagged luggage to a hotel lobby
— Locations

Two counters at Gateway @ KLIA2.

Public Concourse, on the way between arrivals and the rail link. Walk-up, no booking — open 24/7.

Counter A
Lot L1-8, Gateway @ KLIA2

Public Concourse, KLIA Airport, 64000 Sepang, Selangor, Malaysia

Open 24 / 7
Floor Level 1
Walk from arrivals 4 min
Counter B
Lot L2-136, Gateway @ KLIA2

Public Concourse, KLIA Airport, 64000 Sepang, Selangor, Malaysia

Open 24 / 7
Floor Level 2
Walk from arrivals 6 min
— Travellers say

4.9 across 2,800+ reviews.

From short-layover passengers to month-long backpackers and corporate relocations — independently verified on Google and TripAdvisor.

★★★★★

"Stored two oversized boxes for three weeks while I was up north. Wrapped, sealed, exactly as I left them. The team remembered my name."

Sarah L. United Kingdom · Long-term storage
Google Review · Mar 2026
★★★★★

"6-hour layover. They held our bags, recommended a kopitiam, and texted when it was ready for collection. This is how every airport should work."

Daniel R. Australia · Short-term storage
TripAdvisor · Feb 2026
★★★★★

"Arrived at 6am, hotel at 3pm. Sent the bags ahead, walked into KL with a daypack. Bags were in the lobby before I was."

Priya M. India · Same-day delivery
Google Review · Jan 2026
★ 4.9 · 1,820 Google reviews · ★ 4.8 · 980 TripAdvisor
Read all reviews ↗
— Frequently asked

Questions, answered straight.

If your situation isn't covered, WhatsApp us — a human replies, usually inside ten minutes.

Ask on WhatsApp
Is my bag insured while it's with you? +
Every stored bag is covered up to RM5,000 declared value under our concession policy. Higher-value items can be declared at the counter for additional coverage. Claims are processed within 7 working days.
How early can I drop off, how late can I collect? +
Both counters are staffed 24 hours a day, every day of the year — including public holidays. There is no minimum drop-off window and no late-pickup penalty.
Can someone else collect on my behalf? +
Yes. We require the original receipt code plus a photo ID matching the authorised collector name on file. You can nominate an authorised collector by WhatsApp before the pickup.
Do you have weight or size limits? +
No surcharges on weight up to 50kg per bag. Oversized items (golf bags, surfboards, musical instruments) are quoted at the counter; we handle most without issue.
What about same-day delivery cut-off times? +
Drop by 2:00 PM at either counter for same-day delivery to most Klang Valley addresses by 8:00 PM. Outside Klang Valley is next-day via courier partners.
Do I need to book in advance? +
Walk-up only — no booking required. Counters are designed for under-two-minute drop-offs even during peak arrival hours.
— Talk to a human

Travelling tomorrow?
Let's hold the bag.

WhatsApp is fastest. Phones are picked up 24/7. Walk-ups are always welcome.