Frequently Asked

Secure storage and delivery, explained.

Use these answers as a traveller-facing support page before arriving at the counter.

Need certainty?

For unusual, high-value or oversized items, ask the counter team before final handover.

We provide secure luggage storage, courier services, document handling, luggage delivery and travel accessories, along with 24-hour surveillance for peace of mind.

Yes. The KLIA location offers round-the-clock service, including 24-hour surveillance to help ensure the safety of your belongings.

Storage fees are typically based on the size of your item and the duration of storage. Refer to the price list or contact counter staff for exact rates.

Walk-ins are welcome. During peak travel seasons, making a reservation or checking availability in advance is recommended.

Yes. BaggageSolutions provides 24/7 CCTV surveillance, professional staff oversight and secure tagging for every item stored.

Yes. A wide range of items can be accommodated, including strollers, sports equipment and large luggage. Additional fees may apply depending on size and handling requirements.

Wrapping helps protect luggage from damage, accidental opening, foul weather, water, oil and daily wear and tear. It also helps deter tampering.

Yes. Document services include photocopying, printing, binding and scanning for travellers who need quick support at the airport.
Still deciding?

Find the right service first.

Storage, wrapping, courier, document support and accessories are each handled differently at the counter.

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Need the rate?

Check the table before arriving.

The price list is organized by rack storage, locker rental and wrapping charges.

Open price list