Objective
Positive customer experiences.
To be an ever-changing and multi-purpose luggage service centre that promotes strong customer relations and leaves a positive experience with every customer attended.
Company Background
Talasco Dagang Sdn. Bhd. began operations in November 1984 and is 100% wholly owned and managed by Bumiputeras.
Under Talasco Services, the company has provided left luggage services to travellers since the opening of Kuala Lumpur International Airport. The operation has grown around one clear traveller need: somewhere dependable to leave bags, ship items, protect luggage and get practical support before or after a flight.
Today, BaggageSolutions operates left luggage facilities at Gateway @ KLIA2, serving travellers who need quick, efficient storage, worldwide baggage delivery and travel accessories. The core promise is simple: safe, reliable and secured luggage storage with useful support services around it.
1984Talasco began
1998KLIA operations
24/7Service coverage
2KLIA2 counters
Purpose
Built as a one-stop airport support point.
The brand promise centres on a multi-purpose luggage service outlet: secure storage first, supported by shipping, insurance, packing, courier and travel essentials.
Vision
A renowned one-stop service centre.
To keep pace with current lifestyle trends in the industry while continuously ensuring stable business growth.
Mission
Quick, outstanding quality service.
To be the best luggage service centre in South East Asia by providing quality, comfort and hospitality to customers.
How Storage Works
A clear handover from counter to collection.
The service flow is simple, staff-led and suitable for both short-term and long-term storage.
01
Check in luggage
Bring your item to the counter for intake and tagging.
02
Screen and verify
Passenger details are checked and items are security screened before acceptance.
03
Store securely
Bags are kept in lockers or storage racks under 24-hour monitoring.
04
Payment
Payment can be made by cash, credit card or e-cash.
05
Collection
Return to the counter with your claim details for collection.
Next Step
Need the service menu?
See the full set of storage, courier, wrapping, document and travel accessory services.