Travellers checking luggage at a BaggageSolutions airport counter
Airport-licensed · KLIA & KLIA2

Hands free.
Bags handled.

Walk-up baggage storage, wrapping and same-day delivery at Kuala Lumpur International Airport. Two counters at Gateway @ KLIA2 — staffed 24 hours, every day since 2013.

Walk-up only. No booking, no app. RM 5,000 insurance per bag 4.9 ★ across 2,800+ reviews Same-day Klang Valley delivery
12yrs
Operating at KLIA
1.4M+
Bags safely stored
4.9/5
2,800+ reviews
99.98%
Handover accuracy
Services

Everything you need to leave the bag.

Eight services running side-by-side at both counters. Same staff, same SOP, same hand-back — whether it's four hours or four months.

See rates
01 / STO-SHORT
Short-term storage

Hourly and daily, no minimum. Layovers, day-trips into KL, transit hours.

02 / STO-LONG
Long-term storage

Weekly and monthly tiers, climate-aware bays for extended trips and relocations.

03 / DLV-SAME
Same-day delivery

Drop by 2pm, in your hotel lobby by 8pm. Klang Valley coverage, signed handover.

04 / WRP-STD
Wrapping & strapping

Industrial wrap, tamper-evident seal and weight check — under three minutes.

05 / CRR-NTL
Courier services

Nationwide and international forwarding, tracked and insured at every leg.

06 / DOC-CST
Documentation

Customs paperwork, declarations and assistance for outbound parcels and oversized items.

07 / SEC-247
24/7 monitoring

CCTV-covered vault, two-step ID handover and per-bag insurance up to RM5,000.

08 / ACC-RET
Travel accessories

Locks, tags, weighing, packing cubes, last-minute essentials — at both counters.

For the traveller

If any of these is your day —
we already built the counter.

The little KLIA problems that turn a good trip into a long day. We have an answer at the desk for every one of them.

01
"My flight isn't for six hours."
Store the bag, head into KL, pick it up on the way back. Hourly rates, no minimum.
Layover → store →
02
"It's heavier than 30kg."
No surcharge to store. Wrap, strap and forward by courier if you can't fly it.
Oversized → wrap →
03
"Hotel check-in is at 3pm."
Send bags to your hotel by evening. Drop at KLIA before 2pm; meet them in the lobby.
Early arrival → deliver →
04
"I think I left it at the airport."
Lost-luggage retrieval, customs forms, and direct courier to your address — same day where possible.
Forgotten → recover →
05
"I'm flying out tomorrow but checking out today."
Overnight storage from RM25/bag with optional free wrap on day one.
Overnight → store →
Why BaggageSolutions

Twelve years at the same terminal.
The bag comes back.

We are an airport-licensed operator — not a corner shop. Every bag is logged, tagged, monitored and only released against ID by staff trained on the same SOPs every day for over a decade.

Operator
One licence.
One terminal.
One handover protocol.

Two-step ID verification. CCTV-covered vault with segregated wet/dry zones. Per-bag insurance up to RM5,000. The procedure has not changed since 2013 — and we have the numbers to prove it.

SINCE 2013
12yrs
PER BAG
RM 5k
ACCURACY
99.98%
01
Airport-licensed concession

Operating under Malaysia Airports concession, audited annually.

02
CCTV-monitored vault

24-hour continuous coverage; segregated wet, dry and oversized zones.

03
Two-step handover

Original receipt code plus photo ID — logged with timestamp.

Process

Four steps. Always.

From counter to hand-back, the same sequence every time — whether you drop one daypack for two hours or twelve suitcases for two months.

STEP 01
Walk up to the counter.

L1-8 or L2-136 at Gateway @ KLIA2. No appointment. Average wait under two minutes.

STEP 02
Weigh, tag, log.

Each bag photographed, weighed and assigned a unique code. Declared value up to RM5,000.

STEP 03
Hold, ship or wrap.

Store at the counter, courier to your hotel, or wrap and load for your next flight — your call.

STEP 04
Show ID, take the bag.

Two-step verification at handover — receipt and photo ID. Logged with timestamp.

Pricing preview

Posted rates. No weight surcharge.

Per-bag, per-day, the same at both counters and the same on the website. Final rate confirmed at drop-off — no surprises at hand-back.

Service
Rate from
Wrap included
Insurance
Min. period
Hourly storage
Per bag, per hour — for layovers and day-trips.
RM 8/ hour
RM 5k
1 hour
Daily storage MOST CHOSEN
Per bag, per 24 hours — city stays and short trips.
RM 25/ day
Day 1 free
RM 5k
24 hours
Weekly storage
7-day rate — saves 20% vs. daily.
RM 140/ week
Included
RM 5k
7 days
Monthly storage
30-day rate for extended trips and relocations.
RM 480/ month
Included
RM 10k
30 days
Same-day delivery
Klang Valley, signed handover.
from RM 80/ trip
Optional
RM 5k
Wrap & strap (counter)
Industrial wrap, tamper seal, weight check.
RM 35/ bag
RM 5k

Rates indicative. Oversized & special items quoted at the counter — no surprise fees at hand-back.

Full price list
Spotlight

Drop by 2 PM.
In the lobby by 8.

Same-day delivery across Klang Valley with signed handover and live tracking. Nationwide courier next-day. Skip the extra cab; skip the wait at check-in.

BaggageSolutions courier delivering tagged luggage to a hotel lobby
6 hrs
Avg. KLIA → KL hotel
Today's slots
6 of 24 remaining
Locations

Two counters at Gateway @ KLIA2.

Public Concourse, on the way between arrivals and the rail link. Walk-up, no booking — open 24/7, every day of the year.

Counter A N 2.7456° · E 101.7099°
Lot L1-8, Gateway @ KLIA2

Public Concourse, KLIA Airport,
64000 Sepang, Selangor, Malaysia

Open24 / 7
FloorLevel 1
From arrivals4 min walk
Counter B N 2.7459° · E 101.7104°
Lot L2-136, Gateway @ KLIA2

Public Concourse, KLIA Airport,
64000 Sepang, Selangor, Malaysia

Open24 / 7
FloorLevel 2
From arrivals6 min walk
Travellers say

Independently verified.

From short-layover passengers to month-long backpackers and corporate relocations — read every review on Google and TripAdvisor.

4.9
★★★★★
Across 2,800+ reviews, last 12 months.
GOOGLE
4.9 · 1,820 reviews
TRIPADVISOR
4.8 · 980 reviews
Read all
★★★★★

"Stored two oversized boxes for three weeks while I was up north. Wrapped, sealed, exactly as I left them. The team remembered my name."

Sarah L. Google · Mar 2026
★★★★★

"6-hour layover. They held our bags, recommended a kopitiam, and texted when it was ready for collection. This is how every airport should work."

Daniel R. TripAdvisor · Feb 2026
★★★★★

"Arrived at 6am, hotel at 3pm. Sent the bags ahead, walked into KL with a daypack. Bags were in the lobby before I was."

Priya M. Google · Jan 2026
Questions

Answered straight.

If your situation isn't covered, WhatsApp the counter — a human replies, usually inside ten minutes.

Ask on WhatsApp →
Is my bag insured while it's with you? +
Every stored bag is covered up to RM5,000 declared value under our concession policy. Higher-value items can be declared at the counter for additional coverage. Claims are processed within 7 working days.
How early can I drop off, how late can I collect? +
Both counters are staffed 24 hours a day, every day of the year — including public holidays. There is no minimum drop-off window and no late-pickup penalty.
Can someone else collect on my behalf? +
Yes. We require the original receipt code plus a photo ID matching the authorised collector name on file. You can nominate an authorised collector by WhatsApp before the pickup.
Do you have weight or size limits? +
No surcharges on weight up to 50kg per bag. Oversized items (golf bags, surfboards, musical instruments) are quoted at the counter; we handle most without issue.
What about same-day delivery cut-off times? +
Drop by 2:00 PM at either counter for same-day delivery to most Klang Valley addresses by 8:00 PM. Outside Klang Valley is next-day via courier partners.
Do I need to book in advance? +
Walk-up only — no booking required. Counters are designed for under-two-minute drop-offs even during peak arrival hours.
Talk to a human

Travelling tomorrow?
Let's hold the bag.

WhatsApp is fastest — phones answered 24/7 — walk-ups always welcome. Counters open: L1-8 and L2-136 at Gateway @ KLIA2.

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